Shipping policy

Shipping Policy

Where we ship

We currently ship to addresses within the United States only.

Processing time

Orders are processed within 1–3 business days (Monday–Friday, excluding U.S. federal holidays). You will receive a confirmation email with tracking information once your order ships.

Shipping rates and delivery times

Shipping rates and estimated delivery times are calculated and shown at checkout before you pay. Delivery times are estimates provided by the carrier and are not guaranteed.

Lost, delayed, or damaged packages

If your package is significantly delayed, appears lost, or arrives damaged, please email support@brontebeyond.com with your order number and we will work with the carrier to resolve it.

Incorrect address

Please double-check your shipping address at checkout. If you notice an error, contact us as soon as possible; we can update the address only if the order has not yet shipped.

Contact

Bronte & Beyond LLC · Norfolk, Virginia, United States
Email: support@brontebeyond.com · Phone: (757) 450-1032